Last Updated: [Insert Date]
At KANLIKE, we are committed to delivering your orders efficiently and promptly. Below you will find all the details about our shipping policies, timelines, and charges.
1. Shipping Destinations
We currently ship to the following regions:
- Domestic: All cities within [Insert Country].
- International: Selected countries worldwide.
If your location is not listed at checkout, please contact our support team at contact@kanlike.com for assistance.
2. Shipping Methods and Timelines
We offer the following shipping methods:
Shipping Method | Delivery Time | Description |
---|---|---|
Standard Shipping | 5-7 business days | Affordable shipping option. |
Express Shipping | 2-3 business days | Fast delivery for urgent orders. |
International Shipping | 7-14 business days | Varies depending on location. |
Notes:
- Delivery times are estimates and begin once the order has been processed and shipped.
- Weekends and public holidays are excluded from the delivery timeframes.
- Delays may occur due to unforeseen circumstances such as weather conditions or customs clearance.
3. Shipping Costs
- Standard Shipping: Free for orders above $100. For orders under $100, shipping fees will apply.
- Express Shipping: A flat fee of $15 applies to all orders.
- International Shipping: Shipping charges vary depending on destination and package weight. Final costs will be calculated at checkout.
Customs Duties and Taxes:
For international shipments, any customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
4. Order Processing Time
- All orders are processed within 1-2 business days after receiving payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once the order has been shipped, you will receive a tracking number via email to monitor your shipment.
5. Tracking Your Order
You can track your order using the tracking number provided in your shipping confirmation email.
- Visit our Order Tracking Page on the website.
- If you face any issues with tracking, contact our support team at support@kanlike.com.
6. Lost or Delayed Shipments
While we work with trusted shipping carriers, unforeseen delays may occur.
- If your order has not arrived within the estimated delivery time, please allow an additional 2-3 business days before contacting us.
- For lost or severely delayed shipments, please contact our customer support team, and we will investigate the issue promptly.
7. Shipping Restrictions
- We do not deliver to P.O. Boxes or military addresses.
- Hazardous or restricted items cannot be shipped to certain countries.